Understanding Human Behavior and the Social Environment 11th Edition by Charles Zastrow, ISBN-13: 978-1337556477

Description

Understanding Human Behavior and the Social Environment 11th Edition by Charles Zastrow, ISBN-13: 978-1337556477

[PDF eBook eTextbook]

• Publisher: ‎ Cengage Learning; 11th edition (January 1, 2018)
• Language: ‎ English
• 848 pages
• ISBN-10: 1337556475
• ISBN-13: ‎ 978-1337556477

The main objective of social work is to facilitate positive changes in individuals, families, groups, organizations, and communities. The first step in this change process is accurate assessment and that’s the primary focus of UNDERSTANDING HUMAN BEHAVIOR AND THE SOCIAL ENVIRONMENT. Focusing on individual behavior within families and other systems, this book will help you understand the underlying reasons why people act the way they do. You’ll learn about biological, psychological, and social development at different lifespan stages, as well as about the benefits of strengths and empowerment approaches to social work. To further prepare you for your career, this edition’s content aligns with the core competencies and recommended behaviors outlined in the current Educational Policy and Accreditation Standards (EPAS) set by the Council on Social Work Education (CSWE).

Table of Contents:

Cover Page

Title Page

Copyright Page

Dedication

Preface

About the Authors

Chapter 1. Introduction to Human Behavior and the Social Environment

Explain the Importance of Foundation Knowledge for Social Work with an Emphasis on Assessment

The Profession of Social Work

The Process of Social Work: The Importance of Assessment

Identifying and Evaluating Alternative Courses of Action

Review the Organization of This Book That Emphasizes Lifespan Development

Common Life Events

Typical Developmental Milestones

Describe Important Concepts for Understanding Human Behavior

Human Diversity, Cultural Competency, Oppression, and Populations-at-Risk

Focus on Empowerment, the Strengths Perspective, and Resiliency

Critical Thinking about Ethical Issues

Employing Conceptual Frameworks for Understanding Human Behavior and the Social Environment: A Person-in-Environment Perspective

Employ a Conceptual Framework for Understanding Human Behavior and the Social Environment: Ecosystems Theory

Understanding Key Concepts in Systems Theories

Application of Systems Concepts to a Case Example of Child Abuse

Understanding Key Concepts in the Ecological Perspective

Recognize People’s Involvement with Multiple Systems in the Social Environment

Micro, Mezzo, and Macro Systems

Interactions between Micro Systems and Macro Systems

Recognize Social Worker Roles

A Variety of Roles

Identify Knowledge, Skills, and Values Necessary for Generalist Social Work Practice

Chapter Summary

Competency Notes

Web Resources

Part I. Infancy and Childhood

Chapter 2. Biological Development in Infancy and Childhood

Describe the Dynamics of Human Reproduction

Conception

Diagnosis of Pregnancy

Fetal Development during Pregnancy

Prenatal Influences

Drugs of Abuse

Prenatal Assessment

Problem Pregnancies

The Birth Process

Early Functioning of the Neonate

Explain Typical Developmental Milestones for Infants and Children

Growth as a Continuous, Orderly Process

Specific Characteristics of Different Age Levels

Individual Differences

The Nature-Nurture Controversy

Relevance to Social Work

Profiles of Typical Development for Children Ages 4 Months to 11 Years

Age 4 Months

Age 8 Months

Age 1 Year

Age 18 Months

Age 2 Years

Age 3 Years

Age 4 Years

Age 5 Years

Ages 6 to 8 Years

Ages 9 to 11 Years

A Concluding Note

Significant Issues and Life Events

Examine the Abortion Controversy: Impacts of Social and Economic Forces

The Impacts of Macro-System Policies on Practice and Access to Services

Incidence of Abortion

Reasons for Abortion

Methods of Abortion

The Importance of Context and Timing

Arguments for and against Abortion

Social Worker Roles and Abortion: Empowering Women

Abortion-Related Ethical Dilemmas in Practice

Explain Infertility

Causes of Infertility

Psychological Reactions to Infertility

Treatment of Infertility

Assessment of Infertility

Alternative Options for Starting a Family

Social Work Roles, Infertility, and Empowerment

Chapter Summary

Competency Notes

Web Resources

Chapter 3. Psychological Development in Infancy and Childhood

Summarize Psychological Theories about Personality Development

The Psychodynamic Conceptual Framework

Critical Thinking: Evaluation of Psychodynamic Theory

Neo-Freudian Psychoanalytic Developments

Behavioral Conceptual Frameworks

Phenomenological Conceptual Frameworks: Carl Rogers

Feminist Conceptual Frameworks

Critical Thinking about the Relevance of Theory to Social Work

Examine Piaget’s Theory of Cognitive Development

The Sensorimotor Period

The Preoperational Thought Period

The Period of Concrete Operations

The Period of Formal Operations

Critical Thinking: Evaluation of Piaget’s Theory

Review the Information-Processing Conception of Cognitive Development

Attention

Memory

Development of Information-Processing Strategies

Apply Vygotsky’s Theory of Cognitive Development

The Zone of Proximal Development

Scaffolding

Private Speech

Critical Thinking: Evaluation of Vygotsky’s Theory

Explain Emotional Development

Infants’ Emotions

Infants and Temperament

Attachment

Examine Self-concept, Self-esteem, and Empowerment

Significant Issues and Life Events

Discuss Intelligence and Intelligence Testing

Cattell’s Fluid and Crystallized Intelligence

Sternberg’s Triarchic Theory of Intelligence

Intelligence Testing

Targeting Special Needs

Other Potential Problems with IQ Scores

Analyze Intellectual Disabilities and the Importance of Empowerment

Defining Intellectual Disability

The Significance of Empowerment by Support Systems

Macro-System Responses to Intellectual Disabilities

Social Work Roles

Examine Learning Disabilities

Common Problems Involved in Learning Disabilities

What Causes Learning Disabilities?

Effects of Learning Disabilities on Children

Interventions for Learning Disabilities

Policies to Achieve Social Justice for Children Who Have Learning and Other Disabilities

Discuss Attention Deficit Disorder

Treatment for ADHD

Social Work Roles

Chapter Summary

Competency Notes

Web Resources

Chapter 4. Social Development in Infancy and Childhood

Explain the Concept of Socialization

Analyze the Family Environment

Membership in Family Groups: Variations in Family Structure

Positive Family Functioning

Macro Systems, Families, and the Pursuit of Social and Economic Justice

The Dynamics of Family Systems

Apply Systems Theory Concepts to Families

Systems

Homeostasis

Subsystems

Boundaries

Input

Output

Feedback

Entropy

Negative Entropy

Equifinality

Differentiation

Assess the Family Life Cycle

Describe Learning Theory

Critical Thinking: Evaluation of Theory

Respondent Conditioning

Modeling

Operant Conditioning

The ABCs of Behavior

Reinforcement

Punishment

Extinction

Apply Learning Theory Concepts to Practice

The Use of Positive Reinforcement

The Use of Punishment

Additional Issues

A Specific Treatment Situation: Time-Out from Reinforcement

Examine Common Life Events That Affect Children

Membership in Family Systems

Membership in Sibling Subsystems

Gender-Role Socialization

Assess Relevant Aspects of the Social Environment

The Social Aspects of Play with Peers

Bullying

The Influence of Television and Other Media

The School Environment

Examine Child Maltreatment

Incidence of Child Maltreatment

Physical Child Abuse

Child Neglect

Psychological Maltreatment

Macro-System Responses to Child Maltreatment

Sexual Abuse

Chapter Summary

Competency Notes

Web Resources

Chapter 5. Ethnocentrism and Racism

Ethnic Groups and Ethnocentrism

Race and Racism

Aspects of Social and Economic Forces: Prejudice, Discrimination, and Oppression

Racial and Ethnic Stereotypes

Racial and Ethnic Discrimination Is the Problem of Whites

White Privilege

Hate Crimes

Race Is a Social Concept

Institutional Values and Racism: Discrimination in Systems

Discrimination and Oppression in Organizational Macro Systems

Discrimination and Oppression in Community Macro Systems

Sources of Prejudice and Discrimination

Projection

Frustration-Aggression

Countering Insecurity and Inferiority

Authoritarianism

History

Competition and Exploitation

Socialization Patterns

Belief in the One True Religion

White Supremacy

Evaluation of Discrimination Theories

Impacts of Social and Economic Forces: The Effects and Costs of Discrimination and Oppression

Stereotyping and Multiculturalism: A Perspective

Intersectionality of Multiple Factors

The Effects of Discrimination on Human Growth and Development

History and Culture of African Americans

Effects of Discrimination on Development of Self-Concept

The Afrocentric Perspective and Worldview

Suggest Strategies for Advancing Social and Economic Justice

Traditional Models of Community Change

Contemporary Conceptual Frameworks of Community Change

Community Strategies to Promote Social and Economic Justice

Mass Media Appeals: Striving to Change Institutional Values

Greater Interaction between Minority Groups and the Majority Group

Civil Rights Laws: Changing the Legal Macro System

Activism

Affirmative Action: A Macro-System Response

Confronting Racist Remarks and Actions

Minority-Owned Businesses

Asset-Based Community Development

Human Rights and Social Justice

Social Work Practice with Racial and Ethnic Groups

Ethnic-Sensitive Practice

Empowerment

Strengths Perspective

Culturally Competent Practice

Cultural Humility

Social Work Roles for Countering Discrimination

The Future of U.S. Race and Ethnic Relations

Chapter Summary

Competency Notes

Web Resources

Part II. Adolescence

Chapter 6. Biological Development in Adolescence

Define Adolescence

Describe Major Physical Changes during Adolescence

Puberty

The Growth Spurt

The Secular Trend

Primary and Secondary Sex Characteristics

Explain Psychological Reactions to Physical Changes

Body Image and Self-Concept

Early and Late Maturation in Boys

Early and Late Maturation in Girls

Brain Development during Adolescence

Adolescent Health, and Substance Use and Abuse

Describe Sexual Activity in Adolescence

Unplanned Pregnancy in Adolescence

Teenage Fathers

Why Do Teens Get Pregnant?

Assess Sex Education and Empowerment

Sex Education by Parents

Current Policy and Sex Education Programs

Abstinence-Only-before-Marriage Sex Education Programs

Comprehensive Sex Education Programs

Identify Sexually Transmitted Infections

Chlamydia

Gonorrhea

Syphilis

Pubic Lice

Scabies

Trichomoniasis

Genital Herpes

Human Papillomavirus (HPV)

HIV (Human Immunodeficiency Virus)

Preventing STIs

Explain Major Methods of Contraception

The Pill

The Birth Control Patch and Vaginal Ring

Depo-Provera Injections

Hormonal Implants

Emergency Contraception (EC)

Vaginal Spermicides

Condoms for Men

The Female Condom

The Diaphragm and Cervical Cap

The Birth Control Sponge

The IUD (Intrauterine Device)

Withdrawal

Fertility Awareness Methods

Sterilization

Contraceptive Methods of the Future

Chapter Summary

Competency Notes

Web Resources

Chapter 7. Psychological Development in Adolescence

Explore Identity Formation in Adolescence

Erikson’s Psychosocial Theory

Implications of Identity Formation in Adolescence

Marcia’s Categories of Identity

Critical Thinking: The Evaluation of Theory and Application to Client Situations

Glasser’s Theories on Identity

Comments on Glasser’s Theories on Identity

Examine Race Culture, Ethnicity, and Identity Development

An Alternative Model of Racial and Cultural Identity Development

Communities and Schools Can Strengthen Racial and Cultural Identity Development for Adolescents

Explore Moral Development

Moral Development: Kohlberg’s Theory

Critical Thinking: Evaluation of Kohlberg’s Theory

Moral Development and Women: Gilligan’s Approach

Critical Thinking: Evaluation, of Gilligan’s Theory

Ethical Applications of Gilligan’s Theory to Client Situations

Moral Development: A Social Learning Theory Perspective

Review Fowler’s Theory of Faith Development

Fowler’s Seven Stages of Faith Development

Critical Thinking: Evaluation of Fowler’s Theory

Social Work Practice and Empowerment through Spiritual Development

Significant Issues and Life Events: Assertiveness and Suicide

Assess Empowerment through Assertiveness and Assertiveness Training

The Relevance of Assertiveness

Nonassertive, Assertive, and Aggressive Communication

The Advantages of Assertiveness

Assertiveness Training

Application of Assertiveness Approaches to Social Work Practice

Explore Suicide in Adolescence

Incidence of Suicide

Causes of Adolescent Suicide

Lesbian and Gay Adolescents and Suicide

Suicidal Symptoms

How to Use the SAD PERSONS Scale

Guidelines for Helping Suicidal People

Community Empowerment: Suicide Prevention and Crisis Intervention

Chapter Summary

Competency Notes

Web Resources

Chapter 8. Social Development in Adolescence

Describe the Social Development Changes That Adolescents Undergo

Social Development Changes in Adolescence

Movement from Dependence to Independence

Is Adolescent Rebellion a Myth?

Interaction in Peer Group Systems

Empowerment of Homeless Youth

Describe Some Major Problems Encountered by This Age Group: Eating Disorders

Social Problems

Eating Disorders

Understand Theoretical Material on the Causes and Treatments of These Problems

Causes

Impacts of Social Forces

Treatment

Describe Some Major Problems Encountered by This Age Group: Emotional and Behavioral Problems

Emotional and Behavioral Problems

Understand Theoretical Material on the Causes and Treatment of These Problems

Assessing and Treating Unwanted Emotions: Application of Theory to Client Situations

Describe Some Major Problems Encountered by This Age Group: Crime and Delinquency

Macro-System Problems: Crime and Delinquency

Understand Theoretical Material on the Causes and Treatments of These Problems

Causes

Describe Some Major Problems Encountered by This Age Group: Delinquent Gangs

Macro-System Problems: Delinquent Gangs

Four Types of Gangs

Understand Theoretical Material on the Causes and Treatment of These Problems

Sociological Theories: Applications of Theories to Gangs

Understand Material on Social Work with Groups, including Theories about Group Development and Theories about Group Leadership

Empowerment through Social Work with Groups

Types of Groups

Models of Group Development over Time

Task and Maintenance Roles

Leadership Theories

The Servant Leadership Approach

Chapter Summary

Competency Notes

Web Resources

Chapter 9. Gender, Gender Identity, Gender Expression, and Sexism

Define Gender, Gender Identity, Gender Expression, and Gender Roles

Discuss the Social Construction of Gender

Examine the Complexities of Gender, Gender Identify, and Gender Expression

Evaluate Traditional Gender-Role Stereotypes over the Lifespan

Childhood

Adolescence

Adulthood

Assess Some Differences between Men and Women

Ability Level

Communication Styles

People as Individuals

Significant Issues and Events in the Lives of Women

Discuss Economic Inequality between Men and Women

Examine Sexual Harassment

The Definition of Sexual Harassment

Strengthening the Definition: A Macro-System Response

The Extent of Sexual Harassment

Effects of Sexual Harassment

Review Sexist Language

Examine Rape and Sexual Assault

Incidence of Rape

Theoretical Views of Rape

Common Myths about Rape

Profile of a Rapist

Date Rape

Survivors’ Reactions to Rape

Suggestions for Counseling Rape Survivors: Keys to Empowerment

Explore Intimate Partner Violence

The Abusive Perpetrator

The Battering Cycle

Why Does She Stay?

Community Responses to Empower Battered Women: Their Alternatives

Identify Means of Empowering Women

Chapter Summary

Competency Notes

Web Resources

Part III. Young and Middle Adulthood

Chapter 10. Biological Aspects of Young and Middle Adulthood

Recognize the Contributions of Physical Development, Health Status, and Other Factors to Health during Young Adulthood

Young Adulthood

Physical Development

Health Status

Breast Cancer

Lifestyle and Good Health

Describe the Physical Changes in Middle Adulthood, including Those Affecting Physical Appearance, Sense Organs, Physical Strength and Reaction Time, and Intellectual Functioning

Middle Adulthood

Physical Changes in Middle Age

Describe the Midlife Crises Associated with Female Menopause and Male Climacteric

Female Menopause

Male Climacteric

Midlife Crisis: True or False?

Summarize Sexual Functioning in Middle Age

Sexual Functioning in Middle Age

Describe AIDS–Its Causes and Effects; How It Is Contracted; How Its Spread Can Be Prevented; and Understand AIDS Discrimination

People Living with AIDS: A Population-at-Risk

What Causes AIDS?

How Is AIDS Contracted?

Diagnosis

The Effects of HIV

Treatment and Prevention of AIDS

Impacts of Social and Economic Forces: AIDS Discrimination and Oppression

Professional Values and AIDS

Chapter Summary

Competency Notes

Web Resources

Chapter 11. Psychological Aspects of Young and Middle Adulthood

Describe Erickson’s Theories of Psychological Development during Young and Middle Adulthood

Intimacy versus Isolation

Generativity versus Stagnation

Describe Peck’s Theory of Psychological Development during Middle Adulthood

Peck’s Theories of Psychological Development

Describe Levinson’s Theories of Life Structure, Life Eras, and Transitions during Adulthood

Levinson’s Theories of Life Structure, Life Eras, and Transitions for Men

Summarize Maslow’s Theory on Hierarchy of Needs

Maslow’s Hierarchy of Needs

Describe Emotional Intelligence and Social Intelligence

Emotional Intelligence

Social Intelligence

Describe Nonverbal Communication Cues

Mezzo-System Interactions: Nonverbal Communication

The Functions of Nonverbal Communication

Posture

Body Orientation

Gestures

Touching

Clothing

Personal Space

Territoriality

Facial Expressions

Physical Appearance

The Environment

Summarize Glasser’s Choice Theory of Human Behavior

Choice Theory

Describe Gawain’s Theories about Intuition and How Human Behavior Is Affected by It

Intuition

Understand the Issue of Substance Abuse

Chemical Substance Use and Abuse

Specific Drugs: What They Are and What They Do

Dependence on Alcohol and Other Drugs

Interaction in Family Systems: A Theoretical Approach to Drug Abuse

The Application of Theory to Client Situations: Treatment for the Chemically Dependent Person and His or Her Family

Understanding and Treating Codependency

The Relationship between Knowledge and Assessment

Chapter Summary

Competency Notes

Web Resources

Chapter 12. Sociological Aspects of Young and Middle Adulthood

Describe the following Lifestyles and Family Forms That Young Adults May Enter Into: Marriage, Cohabitation, Single Life, Parenthood, and the Life of a Childless Couple

Interaction in Family Systems: Choosing a Personal Lifestyle

Marriage

Cohabitation

Single Life

Parenthood

Childless Couples

Describe Three Major Sociological Theories about Human Behavior: Functionalism, Conflict Theory, and Interactionism

Macro Social System Theories

The Functionalist Perspective

The Conflict Perspective

The Interactionist Perspective

Understand Three Social Problems That Young and Middle-Aged Adults May Encounter: Poverty, Empty-Shell Marriages, and Divorce. One-Parent Families, Blended Families, and Mothers Working outside the Home Will Also Be Discussed.

Poverty: Impacts of Social and Economic Forces

The Rich and the Poor

The Problem

Who Are the Poor?

What Causes Poverty?

The Culture of Poverty: Evaluation of the Theory and Its Application to Client Situations

Poverty Is Functional

Application of Functionalism to Poverty

Application of Conflict Theory to Poverty

Application of Interactionist Theory to Poverty

Family Mezzo-System Problems

Empty-Shell Marriages

Divorce

One-Parent Families

Blended Families

Mothers Working outside the Home

The “Sandwich” Generation

Understand Material on Assessing and Intervening in Family Systems

Assessing and Intervening in Family Systems

Verbal and Nonverbal Communication

Family Norms

Family System Assessment: The Ecomap

Family System Assessment: The Genogram

Family Problems and Social Work Roles

Summarize Material on Social Work with Organizations, including Several Theories of Organizational Behavior

Social Work with Organizations

The Autocratic Model

The Custodial Model

The Scientific Management Model

The Human Relations Model

Theory X and Theory Y

The Collegial Model

Theory Z

Management by Objectives

Total Quality Management

Summary Comments about Models of Organizational Behavior

Servant Leadership and Theory Y

Knopf’s Bureaucratic System Model and Theory X

Value Orientations in Organizational Decision Making

Describe Liberal, Conservative, and Developmental Perspectives on Human Service Organizations

Liberal, Conservative, and Developmental Perspectives on Human Service Organizations

Conservative Perspective

Liberal Perspective

Developmental Perspective

Chapter Summary

Competency Notes

Web Resources

Chapter 13. Sexual Orientation and Gender Identity

Explain Sexual Orientation and Gender Identity

Dimensions of Sexuality

Biological Dimension

Sexual Orientation Dimension

Gender Dimension

The Fluidity of Sexuality

What Does Being Gay/Lesbian Mean?

Bisexual People

Numbers of Lesbian and Gay People

Transgender Persons

Discuss Conceptual Frameworks concerning Sexual Orientation

Biological Theories

Psychosocial Theories

The Evaluation of Theory: What Is the Answer?

Interactionist Theory

Ethical Issues Related to Theory

Other Research on the Origins of Same-Sex Sexual Orientation

Describe Lesbian and Gay Lifestyles

Lesbian and Gay Relationships

Sexual Interaction

Explore Significant Issues and Life Events for Lesbian and Gay People

The Impacts of Social and Economic Forces: Legal Empowerment and Social Justice

Community Responses: Violence against LGBT People

Coming Out

Lesbian and Gay Adolescents

Empowering Lesbian and Gay Parents

As Lesbians and Gay Men Age

Gay and Lesbian People and AIDS

Chapter Summary

Competency Notes

Web Resources

Part IV. Later Adulthood

Chapter 14. Biological Aspects of Later Adulthood

Define Later Adulthood

What Is Later Adulthood?

A New View of Aging

Describe the Physiological and Mental Changes That Occur in Later Adulthood

Senescence

Understand Contemporary Theories on the Causes of the Aging Process

What Causes Aging?

Describe Common Diseases and Major Causes of Death among Older Adults

Diseases and Causes of Death among Older People

Factors That Influence the Aging Process

Life Expectancy

Understand the Importance of Placing the Highest Priority on Self-Care

Wellness: The Strengths Perspective

Physical Exercise

Mental Activity

Sleep Patterns

Nutrition and Diet

Stress and Stress Management

Chapter Summary

Competency Notes

Web Resources

Chapter 15. Psychological Aspects of Later Adulthood

Describe the Developmental Tasks of Later Adulthood

Developmental Tasks of Later Adulthood

Understand Theoretical Concepts about Developmental Tasks in Later Adulthood

Theoretical Concepts about Developmental Tasks in Later Adulthood

Integrity versus Despair

Three Key Psychological Adjustments

Life Review

Self-Esteem

Life Satisfaction

Low Status and Ageism

Depression

Spirituality and Religion

Summarize Theories of Successful Aging

Theories of Successful Aging: The Strengths Perspective

Activity Theory

Disengagement Theory

Social Reconstruction Syndrome Theory

Understand the Impact of Key Life Events on Older People

The Impact of Life Events on Older People

Marriage

Death of a Spouse

Widowhood

Never Married

Remarriage

Gay and Lesbian Relationships

Family System Relationships

Understand Guidelines for Positive Psychological Preparations for Later Adulthood

Guidelines for Positive Psychological Preparation for Later Adulthood: The Strengths Perspective

Summarize Material on Grief Management and Death Education

Grief Management and Death Education

Death in Our Society: The Impact of Social Forces

The Grieving Process

How to Cope with Grief

Application of Grief Management Theory to Client Situations

How to Relate to a Dying Person

How to Relate to Survivors

How to Become Comfortable with the Idea of Your Own Eventual Death: The Strengths Perspective

Chapter Summary

Competency Notes

Web Resources

Chapter 16. Sociological Aspects of Later Adulthood

Summarize the Specific Problems Faced by Older People and the Causes of These Problems

Older People: A Population-at-Risk

Problems Faced by Older People

Emphasis on Youth: The Impact of Social and Economic Forces

The Increasing Older Population

The Fastest-Growing Age Group: Old-Old

Early Retirement: The Impact of Social and Economic Forces

Financial Problems of Older People

The Social Security System

Death

Elder Abuse

Housing

Transportation

Crime Victimization

Malnutrition

Health Problems and Cost of Care

Describe the Current Services to Meet These Problems and Identify Gaps in These Services

Current Services: Macro-System Responses

Older Americans Act of 1965

Old Age, Survivors, Disability, and Health Insurance (OASDHI)

Supplemental Security Income (SSI)

Medicare

Prescription Drug Assistance for Seniors

Medicaid

Affordable Care Act

Supplemental Nutrition Program (SNAP)

Adult Protective Services

Additional Programs

Nursing Homes

Social Work with Older People

Understand the Emergence of Older People as a Significant Political Force in Our Society

Older People: A Powerful Political Force

Describe a Proposal to Provide Older People with a Meaningful, Productive Social Role in Our Society

Changing a Macro System: Finding a Social Role for Older People

Chapter Summary

Competency Notes

Web Resources

References

Charles Zastrow, M.S.W., Ph.D., is professor emeritus in social work at the University of Wisconsin-Whitewater, where he chaired the social work department for six years. He has also been the assistant director and professor in the social work program at George Williams College in Williams Bay, Wisconsin. He has worked as a practitioner in a variety of public and private social welfare agencies and has chaired 28 social work accreditation site visit teams for the Council on Social Work Education (CSWE). Dr. Zastrow has served two terms as a commissioner on the Commission on Accreditation of CSWE. He has also been a board member of the Association of Baccalaureate Social Work Program Directors, Inc. (BPD). In addition, Dr. Zastrow has chaired the Commission on Educational Policy of CSWE. He is a licensed clinical social worker in the state of Wisconsin.

Karen K. Kirst-Ashman, BSW, MSSW, and PhD, was a full professor and a former chairperson in the Social Work Department at the University of Wisconsin-Whitewater, where she taught for 28 years. She is certified as a licensed clinical social worker in the state of Wisconsin and has worked as a practitioner and administrator in child welfare and mental health agencies. She received the University of Wisconsin-Whitewater’s Excellence in Teaching Award in 1986 and its Outstanding Teaching Award in 2007. She has been a member of the board of directors of the Council on Social Work Education in addition to being an accreditation site visitor, and is a current member of BPD and NASW. She has served on the editorial board of Affilia: Journal of Women and Social Work, and as a consulting editor for many social work journals, including the Journal of Social Work Education. She is the author of numerous publications, articles, and reviews concerning social work and women’s issues. Other books she has authored or coauthored include INTRODUCTION TO SOCIAL WORK AND SOCIAL WELFARE: CRITICAL THINKING PERSPECTIVES (5th ed); HUMAN BEHAVIOR IN THE MACRO SOCIAL ENVIRONMENT: AN EMPOWERMENT APPROACH TO UNDERSTANDING COMMUNITIES, ORGANIZATION, AND GROUPS (4th ed); GENERALIST PRACTICE WITH ORGANIZATIONS AND COMMUNITIES (5th ed); THE MACRO SKILLS WORKBOOK (2nd ed); and UNDERSTANDING GENERALIST PRACTICE (8th ed).

Sarah L. Hessenauer, B.S.W., M.S.W., Ph.D. is a professor in social work at the University of Wisconsin-Whitewater. She has been in the department for 15 years and is currently chair. She earned her B.S.W. degree in 1990 from the University of Wisconsin-Whitewater, her M.S.W. in 1991 from UW-Milwaukee, and her Ph.D. in 2011 from Loyola University of Chicago. Dr. Hessenauer is a certified licensed clinical social worker in the state of Wisconsin. She has worked as a practitioner and administrator in a variety of mental health and addictions agencies. She is a Council on Social Work Education (CSWE) member and accreditation site surveyor. She is also a current member of the National Association of Social Workers (NASW). In addition to Introduction to SOCIAL WORK AND SOCIAL WELFARE, Dr. Zastrow and Dr. Hessenauer have written three other social work texts: GENERALIST PRACTICE IN SOCIAL WORK, SOCIAL WORK WITH GROUPS and UNDERSTANDING HUMAN BEHAVIOR AND THE SOCIAL ENVIRONMENT with Dr. Karen Kirst-Ashman.

What makes us different?

• Instant Download

• Always Competitive Pricing

• 100% Privacy

• FREE Sample Available

• 24-7 LIVE Customer Support