Matching Supply with Demand: An Introduction to Operations Management 4th Edition, ISBN-13: 978-0078096655
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Description
Matching Supply with Demand: An Introduction to Operations Management 4th Edition, ISBN-13: 978-0078096655
[PDF eBook eTextbook]
- Publisher: McGraw Hill; 4th edition (September 7, 2018)
- Language: English
- 544 pages
- ISBN-10: 0078096650
- ISBN-13: 978-0078096655
Cachon Matching Supply with Demand 4e is a clear, concise and more rigorous approach to an introductory Operations management course. Written by Wharton authors who use their guiding principles “real operations, real solutions” to bring the text and concepts to life, writing the majority of chapters from the perspective of specific companies. The “real solutions” refers to providing students with tools and strategies they can implement in practice and apply the authors models in a realistic operational setting. The authors strive for “real simple” by using as little mathematical notation as possible, focusing on many real world examples and consistent terminology and phrasing throughout.
Table of Contents:
1 Introduction 1
2 The Process View of the Organization 10
3 Understanding the Supply Process:
Evaluating Process Capacity 33
4 Estimating and Reducing Labor
Costs 57
5 Batching and Other Flow Interruptions:
Setup Times and the Economic Order
Quantity Model 81
6 The Link between Operations and
Finance 109
7 Quality and Statistical Process
Control 125
8 Lean Operations and the Toyota
Production System 149
9 Variablity and Its Impact on
Process Performance: Waiting Time
Problems 168
10 The Impact of Variability on Process
Performance: Throughput Losses 205
11 Scheduling to Prioritize Demand 220
12 Project Management 245
13 Forecasting 261
14 Betting on Uncertain Demand: The
Newsvendor Model 290
15 Assemble-to-Order, Make-to-Order,
and Quick Response with Reactive
Capacity 320
16 Service Levels and Lead Times in
Supply Chains: The Order-up-to
Inventory Model 337
17 Risk-Pooling Strategies to Reduce and
Hedge Uncertainty 368
18 Revenue Management with Capacity
Controls 402
19 Supply Chain Coordination 421
APPENDIXES
A Statistics Tutorial 449
B Tables 456
C Evaluation of the Expected Inventory
and Loss Functions 472
D Equations and Approximations 474
E Solutions to Selected Practice
Problems 482
GLOSSARY 507
REFERENCES 515
INDEX OF KEY “HOW TO”
EXHIBITS 518
SUMMARY OF KEY NOTATION AND
EQUATIONS 519
INDEX 523
Professor Terwiesch’s latest book, Innovation Tournaments, outlines a novel, process-based approach to innovation management. The book was featured by BusinessWeek, the Financial Times, and the Sloan Management Review.Professor Gerard Cachon is the Fred R. Sullivan Professor of Operations, Information, and Decisons at The Wharton School of the University of Pennsylvania, where he teaches a variety of undergraduate, MBA, executive, and Ph.D. courses in operations management. His research focuses on operations strategy, and in particular, on how operations are used to gain competitive advantage.
His administrative responsibilities have included Chair of the Operations, Information and Decisions Department, Vice Dean of Strategic Initiatives for the Wharton School, and President of the Manufacturing and Service Operations Society. He has been named an INFORMS Fellow and a Distinguished Fellow of the Manufacturing and Service Operations Society.
His articles have appeared in Harvard Business Review, Management Science, Marketing Science, Manufacturing & Service Operations Management, and Operations Research. He is the former editor-in-chief of Manufacturing & Service Operations Management, and Management Science. He has consulted with a wide range of companies, including 4R Systems, Ahold, Americold, Campbell Soup, Gulfstream Aerospace, IBM, Medtronic, and O’Neill.
Before joining The Wharton School in July 2000, Professor Cachon was on the faculty at the Fuqua School of Business, Duke University. He received a Ph.D. from The Wharton School in 1995.
He is an avid proponent of bicycle commuting (and other environmentally friendly modes of transportation). Along with his wife and four children he enjoys hiking, scuba diving and photography.
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